Problems while composing a message
If you spend more than 15 minutes typing a message, you may be automatically signed out. Our site automatically signs you out after 15 minutes as a security measure. Typing in a field is not detected by the site as activity, so this could cause you to lose the text you have entered. To prevent this frustration, we recommend that you compose your messages in a word processor or a text editor and copy and paste the finished text into the message field once you are ready.